Shipping costs are 15 euros for Europe, and between 15 and 40 euros for the rest of the world. Packages arrive within 3-8 days all over the world.
When sending the package, a confirmation email is sent to you in order to track it. If you haven’t received the package but your tracking number says the package is delivered please contact our customer service by phone +33 (0) 1 43 25 87 91 or by email : firstname.lastname@example.org.
SHIPPING OUTSIDE THE EU
All shipments outside the EU, including Switzerland and Norway, are shipped before tax (HT). Taxes are payable upon receipt of the parcel in accordance with the laws of the destination country.
Molli gladly accepts returns of unworn or defected merchandise for full refund or exchange within 14 days of purchase.
In order to return a product, place it in a box and send it to the address below using any traceable method, we will promptly exchange or refund as you instruct :
Molli France 18, Rue Bayard 75008 Paris France
The reimbursement will be made on the account of the credit card that made the original payment. For further information concerning our terms and conditions, please visit the GTCS page of the website.
In order to benefit from the wish list and your personal account on molli.com, you need to create a customer account.