international return portal molli
for any return request, please visit our return portal, where you can generate a prepaid shipping label that will be deducted from your refund
an item you ordered does not suit you ?
you can return your order within 14 days from the date of receipt
return fees details:
- european union: 15€
- united states: 20€
- switzerland: 20€
- united kingdom: 20€
- rest of the world: 25€
for all orders placed from monday, october 14, 2024, please visit our return portal where you can generate your prepaid label, which will be deducted from your refund.
the returned item(s) must show no trace of use, no perfume, no trace of make-up and must never have been washed. if the product is returned stained, damaged or without its label, we will not be able to issue a full refund and will deduct €10 for dry-cleaning / €20 for repairs