international return portal molli
for any return request, please visit our return portal, where you can generate a prepaid shipping label that will be deducted from your refund (be sure to copy and paste the "#" before the order number, for example: #12345)
an item you ordered does not suit you ?
you can return your order within 14 days from the date of receipt
return fees details:
- european union: 15€
- united states: 20€
- switzerland: 20€
- united kingdom: 20€
- rest of the world: 25€
for all orders placed from monday, october 14, 2024, please visit our return portal where you can generate your prepaid label, which will be deducted from your refund.
> if the product is returned to us stained, we will not be able to make a full refund and will make a deduction for restoring it to its original condition: 10€ per item for dry-cleaning
> if the product is returned to us damaged or without its label, we will not be able to issue a refund